Episode 5 - Ben Owen

🎙️ Zed Talks: Episode 5 – From Bar to Boss with Ben Owen

In this episode of Zed Talks, Phil Boyd chats with the brilliant Ben Owen, one of our Ops Managers here at Zizzi. Ben takes us on his journey from bar staff to leadership, sharing what it really takes to run restaurants with heart, hustle, and a whole lot of teamwork.

They dive into the power of great leadership, the importance of togetherness on shift, and what Ben’s learned along the way – including insights from a recent visit to our new model store. And because we love a curveball, there’s also a hilarious Benidorm quiz that shows off Ben’s more quirky side. 🇪🇸🍤

From overcoming challenges in sport to leading teams through change, Ben brings fresh takes on how we keep levelling up in hospitality. They wrap up with a look at where the industry’s heading – spoiler alert: it’s all about customer experience and bold innovation.

🎧 Don’t miss this inspiring, down-to-earth chat!

 

If you have any questions for Phil, email restaurant.excellence@zizzi.co.uk.